WhatsApp CRM
Send bulk WhatsApp messages without getting banned, create auto replies and chatbots, schedule broadcast messages, create a WhatsApp team inbox, & more.
✅Core Messaging Features
- Broadcast Messaging –Send bulk WhatsApp messages to your contacts, segments, or custom lists.
- Scheduled Broadcasts –Automate your campaigns by choosing the exact date and time for delivery.
- Custom Broadcasts via API –Deliver OTPs, order updates, and personalized messages directly through our API.
- Quick Replies –Instantly share pre-saved text, images, and videos with just a command.
📊Analytics & Quality Control
- Message Analytics –Track delivered, failed, and read messages. Know exactly who engaged and who blocked your number.
- Phone & Account Quality Updates –Get real-time insights into your WhatsApp account’s health and compliance.
- Account Regulation –Automated algorithms protect your account by controlling daily volume, warming up message quality, and alerting you before risks arise.
👥Contact Management
- Contact Import –Upload contacts directly from Google Sheets, Excel, or CSV.
- Segmentation –Organize leads into hot, warm, or opportunity groups for precise targeting. Assign sales reps to specific segments for better follow-up.
🤖Automation & Engagement
- Chatbot Builder –Automate responses, segment leads, share product info, and send interactive messages effortlessly.
- Interactive Flows –Create customer journeys (loan applications, real estate forms, e-commerce orders, etc.) that capture data without friction.
- Webhook Support –Send customer responses, orders, or survey results directly to your systems.
🛠️Collaboration & Integration
- Shared Team Inbox –Give your entire team access to customer messages from any device.
- Inbound & Outbound Calls –Handle voice calls directly inside Siteti. Any team member can answer, and calls can be recorded for quality control. No expensive PBX or VoIP setup required.
- Custom Integrations –Request tailored integrations for your unique business use case.
🌍Unique Advantage
- Coexistence Mode –Use your existing WhatsApp Business App alongside the API without losing chat history. Import up to 6 months of past conversations (availability varies by country).
🚀Why Choose Siteti?
- Boost customer engagement with automation.
- Protect your WhatsApp account with smart safeguards.
- Save time with scheduled and segmented broadcasts.
- Scale your customer support without extra infrastructure costs.
Features
Unleash advanced capabilities
Experience seamless siteti platform interactions, in-depth customer journey experience, and powerful marketing tools.
Segment Customers
Organize your leads into different segments for better engagement
Chatbot and Automation
Reduce response time with smart chatbots that answers queries instantly, process requests, and deliver personalized customer experience.
Broadcast
Send campaign messages to existing and new contacts.
Siteti Pricing Plans
Supercharge your WhatsApp Business experience with automation, analytics, and customer engagement tools — all in one platform.
- StarterFor small businesses getting started$29/monthBroadcast MessagingScheduled BroadcastsQuick Replies (text, images, videos)Contact Import (Sheets, Excel, CSV)Coexistence Mode (use API + Business App, keep 6 months history)Shared Team Inbox (5 users)
- GrowthFor growing businesses that need analytics & automation$59/month
Everything in Starter, plus:
Message Analytics (delivered, failed, read, blocked)Phone & Account Quality UpdatesAccount Regulation (smart warm-up & protection)Segmentation (hot leads, warm leads, opportunities)Chatbot Builder (automated replies & lead qualification)Interactive Flows (loan apps, real estate, e-commerce, etc.)Webhook Support (send order/survey data to your system)Shared Team Inbox (up to 10 users) - ProFor enterprises that want full automation & integration$399/month
Everything in Growth, plus:
Custom Broadcasts via API (OTP, order updates, personalization)Inbound & Outbound Calls (no PBX/VoIP needed - outbound limited to supported countries)Call Recording (record calls for quality control & training)Advanced Segmentation (unlimited groups & assignments)Custom Integrations (tailored workflows)Unlimited Team Inbox MembersPriority Support & Onboarding Assistance
🔥Pro Tip: Most businesses start with Growth to unlock automation & analysis -then upgrade to Pro for full integrations and call center features.
Feature Comparison
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Frequently Asked Questions
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