Siteti - WhatsApp CRM for Real Estate & Growing Businesses
Send bulk messages, nurture leads, and manage your entire customer journey on WhatsApp.
Overview
Get a quick look at how Siteti empowers your team to send broadcasts, automate conversations, and collaborate seamlessly.
Features & Benefits
Core Messaging Features
- Broadcast Messaging
Send bulk WhatsApp messages to your contacts, segments, or custom lists.
- Scheduled Broadcasts
Automate your campaigns by choosing the exact date and time for delivery.
- Custom Broadcasts via API
Deliver OTPs, order updates, and personalized messages directly through our API.
- Quick Replies
Instantly share pre-saved text, images, and videos with just a command.
Analytics & Quality Control
- Message Analytics
Track delivered, failed, and read messages. Know exactly who engaged and who blocked your number.
- Phone & Account Quality Updates
Get real-time insights into your WhatsApp account’s health and compliance.
- Account Regulation
Automated algorithms protect your account by controlling daily volume, warming up message quality, and alerting you before risks arise.
Contact Management
- Contact Import
Upload contacts directly from Google Sheets, Excel, or CSV.
- Segmentation
Organize leads into hot, warm, or opportunity groups for precise targeting. Assign sales reps to specific segments for better follow-up.
Automation & Engagement
- Chatbot Builder
Automate responses, segment leads, share product info, and send interactive messages effortlessly.
- Interactive Flows
Create customer journeys (loan applications, real estate forms, e-commerce orders, etc.) that capture data without friction.
- Webhook Support
Send customer responses, orders, or survey results directly to your systems.
Collaboration & Integration
- Shared Team Inbox
Give your entire team access to customer messages from any device.
- Inbound & Outbound Calls
Handle voice calls directly inside Siteti. Any team member can answer, and calls can be recorded for quality control. No expensive PBX or VoIP setup required.
- Custom Integrations
Request tailored integrations for your unique business use case.
Unique Advantage
- Coexistence Mode
Use your existing WhatsApp Business App alongside the API without losing chat history. Import up to 6 months of past conversations (availability varies by country).
Pricing Plans
Starter
- Bulk WhatsApp Broadcast
- Scheduled Broadcasts
- Quick Replies
Growth
- Everything in Starter
- Custom Broadcasts via API
- Message Analytics
Pro
- Everything in Growth
- Shared Team Inbox
- Inbound & Outbound Calls
- Custom Integrations
| Features | Starter | Growth | Pro |
|---|---|---|---|
| Bulk WhatsApp Broadcast | ✔️ | ✔️ | ✔️ |
| Scheduled Broadcasts | ✔️ | ✔️ | ✔️ |
| Quick Replies | ✔️ | ✔️ | ✔️ |
| Custom Broadcasts via API | ✔️ | ✔️ | |
| Broadcast Message Analytics | ✔️ | ✔️ | |
| Shared Team Inbox | 5 users | 10 users | unlimited |
| Inbound & Outbound Calls | ✔️ | ✔️ | ✔️ |
| Custom Integrations | ✔️ | ||
| Phone & Account Quality Updates | ✔️ | ✔️ | |
| Account Registration | ✔️ | ||
| Segmentation | ✔️ | ✔️ | ✔️ |
| Chatbot Builder | ✔️ | ✔️ | |
| Interactive Flows | ✔️ | ✔️ | ✔️ |
| Webhook Support | ✔️ | ✔️ | |
| Call Recording | ✔️ | ✔️ | |
| Priority Support | ✔️ |
Frequently Asked Questions
What is the WhatsApp Business API?
It is Meta's official API for businesses to send notification, build automations, and manage customer communications at scale.
How do broadcasts differ from group chats?
Broadcasts send a single message to many recipients privately -each recipient receives it as a one-to-one message; group chats expose all participants to each other.
Will broadcasts get my number banned?
Not if you follow Meta's policies. Siteti helps by enforcing bet practices like template approval, rate limiting, and account warming.
Can I schedule broadcasts?
Yes - schedule messages for a specific date and time, and Siteti will deliver them automatically.
What automation can I build?
Chatbots, interactive flows, lead capture forms, order updates, surveys, and webhook-triggered integrations are supported.
Can I keep using the WhatsApp Business App alongside the API?
Yes - Siteti supports coexistence mode in supported countries so you can retain chat history while scaling via the API.
Do I need developer skills to use automations?
No - Siteti provides virsual tools for non-technical users, while APIs/webhook enable developers to integrate deeper.
How does pricing and billing work?
Choose monthly or yearly plans. Yearly billing gives 15% off the equivalent monthly price (displayed and calculated on the pricing cards).
Official Meta Business Tech Provider Partner
