In Nigeria, speed wins customer trust. Siteti automates your entire post-purchase journey, sending receipts, COD verification prompts, and tracking updates directly on WhatsApp
Send order summaries the moment payment is confirmed via Paystack or Flutterwave
Automatically prompt Cash on Delivery customers to reply "YES" to confirm, reducing fake orders and delivery failures.
WhatsApp messages in Nigeria have 98% engagement, far outperforming email.
Pay in Niara (₦) with no dollar card limits or FX fluctuations.
Automatic WhatsApp messages triggered by successful transactions.
Send official order updates at reduced rates - up to 80% cheaper than marketing broadcasts.
Manage 10,000+ conversations with a multi-agent cloud login system built for scaling teams.
| Step | Action | Customer Experience |
|---|---|---|
| 1. Checkout | Customer pays via Paystack/Flutterwave | Payment Successul screen |
| 2. Trigger | Siteti detects payment instantly | No wait time |
| 3. Confirm | Automated WhatsApp message sent | Hi [Name], we've received order #1024! |
| 4. Track | Include Track Order button in chat | Real-time peace of mind |
| Channel | Open Rate | Speed | Effectiveness |
|---|---|---|---|
| WhatsApp (Siteti) | 98% | Instant | High customer trust & confirmations |
| 20% | Minutes to hours | Low engagement & delayed confirmations | |
| SMS | 60% | Minues | Moderate engagement, costlier per message |
Switch to Siteti for automated WhatsApp confirmations, COD verification, and instant tracking. Boost trsut and scale your e-commerce operations in Nigeria.