The Death of the "080" Support Line: WhatsApp Audio is Here

Stop paying office rent and USD software fees. Accept inbound WhatsApp audio calls and chats with support, and scale your team with Siteti's Official API and Shared Inbox designed for Nigerian businesses.

Official WhatsApp API . Shared Team Inbox . Green Tick Support . Inbound Audio Calls

From Hardware Call Centers to Cloud Conversations

In the early 2010s, a "serious" Nigeria company needed an 080 support line and a physical office with agents in headsets. PBX systems required imported harware, technicians, and constant electricity.

Today, Nigeria customers prefer messaging and WhatsApp audio calls. The chat bubble has replaced the traditional hotline, giving your business a direct line to chat with support.

Modern Call Center Features for Nigerian Businesses
Shared Team Inbox

Agents across Lagos, Abuja and Ibadan can respond from a single official WhatsApp number with full team visibility.

Naira Billing

Avoid the "Dollar Tax" of foreign CRMs. Siteti charges in Naira for predicatble local costs.

WISMO Automation

  • Customer types "Track Order"
  • Bot checks logistics system
  • Instant delivery update
  • Reduces agent workload byu 60%

WhatsApp Audio Calls

Customers can call your business directly on WhatsApp for real-time support.
In Nigeria, only inbound calls are supported. International markets may support both inbound and outbound.

Get the Official WhatsApp Green Tick

Businesses using the official WhatsApp API can apply for Meta's verified "Green Tick" status.

Siteti guides Nigerian businesses through the verification process, helping you build trust with an official branded WhatsApp presence.

Scale Your Support with WhatsApp

Launch a cloud-based WhatsApp call center, automate support, and scale your Nigerian business without infrastructure costs.